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10Oct 2020

The Project Manager is the key to fulfilling the promises we make to our customers. They are fully accountable for the execution, cost control and, close-out on our projects, in essence, the client experience. The company’s brand and financial performance relies on the proper execution of the responsibilities of this role. 

MAC Renovations is an established design-build company with a stellar reputation. Since starting out almost 40 years ago, MAC Renovations has built a loyal following of repeat clients based on a simple but powerful principle — be trustworthy. Not just in what you say, but in what you do. With all the challenges a home renovation can throw at you, it’s important to know that your contractor will be there — now and in the future.  We see our team as family, and we are looking for long term members that share our vision and we are excited to be a part of this journey. Our company & team earn high praise from our clients and trade partners alike. Our success is your success.

Core Values

MAC Renovations Ltd. values from the foundation of the company. Adhering to our values will help us build a strong and healthy organization. 

Collaboration – People working together gets the job done. As a team, we share ideas and knowledge to learn from each other. We encourage cooperative efforts at every level and across all activities in our company.

Continuing Education – Knowledge is power. It is our mandate to always be willing to learn new ideas, practices, and techniques, and pass on that knowledge to our friends, clients, and co-workers. We approach every relationship and situation with the mindset that we will be able to leave that interaction with some new insight.

Integrity – We approach every project with the understanding that we will do the right thing all of the time. Our team members and clients deserve nothing less. Integrity is the foundation of any business relationship. We continually strive to maintain the highest ethical standards and honour all commitments. We take personal responsibility for our actions, and treat everyone with trust and respect.

Care – We genuinely care about our clients, our business relationships and our employees. We go the extra yard to establish long-lasting relationships with our clients. From the way we present ourselves and interact with the community, to the pride we take in delivering our services and mastering our respective skills and trades, we care about every aspect of our business activities. 

We take adding to our team seriously and finding the right combination of DRIVE, SKILLS & ATTITUDE is something we are willing to wait for.  We live by our core values and if these do not resonate with you personally, this is simply not the place for you. 

You have the following characteristics:

  • You have the ability to effectively manage multiple projects at the same time
  • Independent, resourceful, accountable and demonstrate initiative 
  • Possess a high degree of emotional intelligence (EQ) – you have awareness of people and know how to interact for results & collaboration
  • Details and quality control are second nature to you – some may say you are meticulous
  • Ability to anticipate/forecast risk & take appropriate action
  • Exceptional planning & organizational abilities
  • You hold yourself to high standards
  • You are an effective communicator 
  • You show up for life with enthusiasm and it comes through to your team inspiring loyalty and confidence
  • You likely have an entrepreneurial mindset which allows you to think on your feet and course correct for the best outcome – just because we’ve always done it this way is not how we need to keep doing it
  • You enjoy learning as much as transferring knowledge to others – continual quest for knowledge
  • You truly enjoy the work that we do and care about the client’s experience

Deliverables and accountabilities include and are not limited to:

Note: Deliverables and accountabilities will change based on the needs of the business and will be at the discretion of the employer.

The areas of accountability are as follows: 

Deliverables 

  1. Budget & Schedule met as stipulated in contracts
  2. Customer Service 
  3. Training and professional development 
  4. Updates to administrative tracking systems

Accountabilities 

Deliverable 1 – Budget & Schedule met as stipulated in contracts

    • Execution, Monitoring & Controlling and Closing phases are the sole responsibility of the Project Manager. 
    • Project Manager assists sales associates through the initiation and planning phases as needed. 
    • Project Manager is responsible to review and accept the estimate during the project planning phases and be present at the sales to production hand-off with the Operations Manager.  
    • The budget is managed by the Project Manager according to stipulations laid out in the construction contract.  The Project Manager is responsible to ensure that gross profit targets stipulated by the contract’s supervising signing authority are achieved. 
    • The project schedule is managed by the Project Manager according to stipulations laid out in the construction contract.  Note: The schedule must include details on payment dates, order of construction, resource allocation, procurement, critical decision dates, updated project progress, and key project meetings. 
  • Project Schedule may be initiated by the sales associate, but final acceptance, coordination of subcontractor dates, and launching of the schedule is the responsibility of the Project Manager.
  • The project scope is managed through the change order and RFI (Request For Information) process to avoid scope creep.  
  • MTO (Material take off) and procurement is managed by the Project Manager according to targets laid out in the project schedule. 
  • Project resources, such as in-house labour and sub-contractors, are managed to ensure that contractual obligations related to the schedule and budget are met.  
  • Change order management is the responsibility of the Project Manager 
  • RFI management is the responsibility of the Project Manager
  • Communication management through the CRM (Client Relationship Management) and document control is the responsibility of the Project Manager.

Deliverable 2 – Customer Service

  • It is the responsibility of the Project Manager, in conjunction with the sales associate, to ensure that the client is fully aware of the items listed in the client expectation guideline. 
  • It is the responsibility of the Project Manager to ensure that client meetings are to take place as per the schedule agreed upon in the construction agreement.  Note: Client meetings are to be formatted as per the company guidelines.  
  • Project Manager to ensure that the CRM data and project progress reports are updated every week and issued to project stakeholders.
  • Ensure that all subcontractors and staff communicate with customers in a professional and polite manner. 
  • The Project Manager is responsible to ensure that final punch list items are all dealt with prior to final sign-off by the client after witness and hold points in the project.  —— We don’t want the client finding errors and we definitely don’t want the client feeling entitled to walk around the site picking things apart when construction isn’t complete.  
  • The Project Manager is responsible to aggressively pursue an efficient, timely and final project closure to ensure client referrals and positive reviews with our community.  

Deliverable 3 – Training and Professional Development 

  • Supports positive employee relations and company culture, accountable for employee adherence to company policies and procedures
  • Supports staff through coaching, professional development, team meetings and one on ones
  • Fosters an environment where company values are held paramount 
  • Fosters an environment where project goals are broken down and made clear to staff and subcontractors through team meetings and one on ones
  • Professional development of project management career must always be pursued through GSRs with company owner, membership(s) in professional organizations, and enrollment in technical courses related to the industry  

Deliverable 4 – Updates to Administrative Tracking Systems

  • Participate in process development 
  • Ensure electronic acceptance of change orders. Note: change order development procedures must be followed as per company policy 
  • GSR with supervising signing authority 
  • CRM updates weekly 
  • Manage communication plan 
  • Stakeholder management and communication is the responsibility of the Project Manager.  
  • RFI management is the responsibility of the Project Manager
  • Safety (toolbox meetings and team meetings) 
  • Work in progress adjustments to be completed every month for each project as specified by Operations Manager
  • Ensure that project audit questions are completed and resolved within 48 hours.  
  • Vehicle mileage sheets and timesheets must be submitted to the office by Monday morning 9am each week. 

Required Experience / Skills:

  • 3+ years in construction, residential remodeling or high-end new construction preferred
  • 5+ years in a PM role
  • Demonstrated experience in effectively managing construction projects and contract administration to close out
  • Fiscally responsible, able to monitor and control project budgets and and any changes
  • Familiar with reading construction plans, and keeping drawings up to date
  • 1+ years supervisory experience is an asset
  • Knowledge & broad range of construction methods & techniques experience
  • Proficient verbal and written communication skills
  • Ability to use situational leadership to work with municipal staff, consultants, contractors and clients
  • Excellent client service skills, with the ability to work in a diverse workforce
  • Ability to deal with strong personalities, with a pleasant personality and a sense of humour, yet holding professional boundaries
  • High level of detail-oriented, time management and organizational skills
  • Proven planning and scheduling experience
  • Competency with high-volume workload, and the ability to stay focused and make sound decisions
  • Ability to multitask while managing priorities in a calm manner
  • Proficiency with computer/technology including PC and Mac
  • Experience with the following software is an asset
    • Sage 100
    • Builder Trend
    • Google docs/sheets

 

MAC Renovations offers competitive wage and benefits and really great perks!

  • Competitive salaries 
  • Eligible for health spending account (after 6 months)
  • Professional development funds
  • We like to get out of the office and have fun! Annual family BBQ with staff, their families and subs, on-site staff barbeques, luncheons, Annual holiday party at really great venues and more!
  • We uphold our promises

 

We look forward to meeting you!

 

 

08Oct 2020

MAC Renovations Ltd. is a full-service, award-winning design/build residential renovation firm based in Victoria. Our projects are located all over Victoria and the South Island municipalities and range from single suite condominium remodels and renovations, to commercial renovation & tenant improvements, to full home renovations and light handyman services. We are expanding again and are looking for conscientious, reliable, and multi-talented renovation carpenters for long-term employment.

The ideal candidates will be fully qualified and well-rounded renovation carpenters with an eye for detail and recent successful experience in the renovation industry. You will be able to work with minimal direction and help bring a project from the planning phase to completion in a timely and professional manner. You will have demonstrated successful experience being a key part of a motivated crew, enjoy a diverse work environment, and be an excellent problem solver who can learn on your feet.

Demonstrated successful experience in the following areas of renovation construction is required:

  • Light structural framing
  • Knowledge of single-family construction multiple vintages 1900-2000s- Windows, doors, and finishing installation
  • Fall Arrest & Rope access certification
  • Also Required:
    • Drivers abstract
    • Resume
    • 3 work references and 1 personal

Preference will be given to

  • 3+ years of experience in residential renovation
  • Red Seal Certification
  • Occupational First Aid Level 1
12Aug 2020

When you visit our website or our profile on Houzz, you’ll find a huge selection of photos of projects we’ve done and rooms we’ve renovated. We’re proud of the work we do, and we like to share the results to help other homeowners develop ideas for their own space. You might think it’s impossible to update a particular room in your home, but chances are, we’ve done something similar for someone else in Victoria. And we have the photos to show you what your space could look like with help from our professional design team and master craftspeople.

We’re regularly asked if the pics we share are real homes or just mock-ups from our design studio. People don’t believe it because of the way the room is staged, but they’re real homes with real people living in them. You might not see the chipped cookie jar on the counter or the overflowing junk drawer in the hallway, but moments after the photos were snapped, these homes go back to their natural state: keeping everyone warm, dry, and happy. That’s the magic of home staging.

Staging a Home in Victoria

Staging isn’t decorating – it’s depersonalizing. The goal is to remove the customizations that you’ve made so the viewer can imagine how the space might be used, and where they can add their creative touches to make it their own. 

“The first thing we do is declutter the space – taking away all of the personal items, so people can imagine what it could be like for them,” explained Azucena Saavedra, Interior Designer/Project Manager at MAC Renovations. “It used to be about making it super-clean and empty – and that’s still a part of it – but now it’s more about making it homey and dreamy. Removing the ‘lived-in’ look and creating a space that stands out and inspires ideas.”

“As the in-house designer at MAC Renovations, I do the staging for all of our projects,” said Azu. “If I’ve designed the home, I’ll have a good idea about what I’d like to focus on, and for projects designed by the rest of the team, I’ll go to HomeSense and find things that I think will work – colours and textures that enhance the room. The funny thing is, sometimes the homeowners like the items I bring for the staging so much that they buy them from us because they fit the space so well. I’m like their personal shopper.”

Capturing the Moment

The staged home is ephemeral – just the briefest moment in time. To effectively preserve that instant, we rely on talented photographers to focus on what’s important and ensure everything else is kept out of the shot.

“Lighting is an important consideration,” said Dasha Armstrong, one of our favourite photographers. “Usually, the homeowners’ first instinct is to turn on every light to make it as bright as possible, and that might work, but I prefer to play around with the light, using a balance of natural lighting and shadows. As a professional photographer, I have the ability to make the light do what I want, using reflectors and different light setups, but using natural lighting often gives the best results. I find it’s best to start with minimal artificial light, then add it where it’s needed.”

“Another thing that can make a big difference is to get creative with your angles and perspectives,” said Dasha. “Look at the shot from different vantage points to find the best way to present the design.”

After the Click

“There are many things that can be fixed by someone skilled with Photoshop,” explained Dasha, “such as removing outlets or vents, but for most things, it’s much easier to remove them before taking the picture. I carry a cleaning cloth with me for every job, because a few seconds of scrubbing can prevent a few hours of touching up in post. In terms of brightness, we’re able to blend different exposures and use brightness from different parts of the room to put the focus where we want it.”

 

So the next time you see a staged photo, you can rest assured that in the split second of the camera shutter click, the house really did look like that. Shortly after, it went back to the real world, where people live and love the spaces we complete for them.

Check out the pics in our gallery to see what we can do to make your home beautiful, and to find out how we can do to help you love you home, give us a call