Learn how MAC Reno Design-Build Ltd. protects your privacy.

Introduction

MAC Reno Design-Build Ltd. (“we,” “our,” or “us”), located at 5285 West Saanich Road, Victoria, BC V9E 2E8, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://macreno.com (the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing the Site and providing information to us, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

PERSONAL INFORMATION

We may collect personal information that you voluntarily provide to us when you:

• Sign up for our newsletter through MailChimp
• Create an account or log in through BuilderTrend
• Contact us through our website
• Request a quote or consultation

This information may include your:

• Name
• Email address
• Phone number
• Address
• Project details

AUTOMATICALLY COLLECTED INFORMATION

When you visit our Site, we may automatically collect certain information about your device and usage patterns. We use Google Analytics to help us understand how visitors use our Site. The information collected may include:

• Device type and operating system
• Browser type
• IPaddress
• Pages visited and time spent on those pages
• Referring website
• Geographic location (country and city level)
• Time and date of visit

COOKIES AND SIMILAR TECHNOLOGIES

Our Site uses cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Necessary for the basic functions of the website
• Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process and fulfill your requests or transactions
• Send you technical notices, updates, and administrative messages
• Communicate with you about products, services, offers, and events
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, prevent, and address technical issues
• Comply with legal obligations

Third-Party Services

GOOGLE ANALYTICS

We use Google Analytics to analyze the use of our Site. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data may be shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Site made available to Google Analytics by installing the Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout).

MAILCHIMP

We use MailChimp as our marketing automation platform. By signing up for our newsletter, you acknowledge that your information will be transferred to MailChimp for processing. Learn more about MailChimp’s privacy practices at https://mailchimp.com/legal/privacy/.

BUILDERTREND

We use BuilderTrend to manage our construction projects and client communications. When you create an account or log in through BuilderTrend, your information is subject to BuilderTrend’s privacy policy, which can be found at https://buildertrend.com/privacy-policy/.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Future Services

As we continue to develop our business, we may offer new services or use new technologies that collect additional information. Any significant changes to our data collection, use, or sharing practices will be reflected in updates to this Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.